ServiceNow CAD Certified Application Developer ServiceNow Exam
Summary
Demand for ServiceNow developers is growing rapidly. ServiceNow certification gives attendees the knowledge and confidence to take full advantage of the Now Platform. Throughout the training and certification programs, attendees learn to create applications by designing application tables, creating and implementing forms, controlling access, and integrating workflows into applications.
ServiceNow Certification exams are computer‑based, multiple‑choice exams delivered by ServiceNow testing partner Kryterion, in a proctored environment. Online proctoring is also available.
Prerequisites
To be successful on this exam, attendees should be experienced ServiceNow system administrators who have hands‑on experience administering and developing on a ServiceNow instance. ServiceNow also offers an Application Creation course to help prepare attendees to become successful application developers.
To prepare for the exam, please download the exam blueprint and review what will be covered.
End User Agreement
Prior to completing registration, attendees will be required to review and accept an End User Agreement.
About the Exam
60 multiple‑choice questions
90 minutes allotted to complete the exam
No hard‑copy or online materials may be referenced during the exam
Exam Registration and Scheduling
Appointments may be made in advance or on the actual test day, subject to availability. Please visit WebAssessor to register and sign up for the exam. Online proctoring is available for this exam.
Online Proctoring Requirements
Attendees who would like to review the requirements, including the need for a standalone webcam (one that is NOT integrated to a computer/laptop), please visit the WebAssessor download page.
Attendees must also use a Windows‑based PC and Internet Explorer or Google Chrome.
Introduction
This ServiceNow Certified Application Developer Exam Specification defines the purpose, audience, testing options, examination content coverage, test framework, and the prerequisites necessary to become a ServiceNow Certified Application Developer.
Exam Purpose
The ServiceNow Certified Application Developer Exam certifies that a successful candidate has the skills and essential knowledge to develop applications to solve business problems both for their employers and for sharing with the ServiceNow ecosystem.
Exam Audience
The ServiceNow Certified Application Developer Exam is available to ServiceNow customers, Partners, sales engineers, and others interested in attaining this particular certification.
Exam Preparation
Exam questions are based on official ServiceNow training materials, the ServiceNow documentation site, and the ServiceNow developer site. Study materials posted elsewhere online are not official and should not be used to prepare for the
examination.
Prerequisite ServiceNow Training Path
ServiceNow requires the completion of the following prerequisite training course(s) in preparation for the Certified Application Developer exam. Information provided in the following ServiceNow training course(s) contain source material for the exam.
• Scripting in ServiceNow Fundamentals
• Automated Test Framework
• Application Development Fundamentals –
*Upon completion, the candidate will be issued a voucher code to register for the Certified Application Developer exam.
Recommended Knowledge & Education
ServiceNow recommends completion of the following Training Course(s) and Certification(s) in preparation for the exam.
• ServiceNow Fundamentals (ILT)
• ServiceNow Implementation Methodology (SIM) Fundamentals (eLearning)
• ServiceNow Platform Implementation (ILT)
• IntegrationHub Fundamentals
• Mobile Development Fundamentals
• Performance Analytics Essentials
• Service Portal Fundamentals
• Service Portal Advanced
• Certified System Administrator
Additional Recommended Experience
• Six (6) months hands-on experience developing applications in ServiceNow. Successful candidates have application development and system administration roles and belong to groups that allow developer access to ServiceNow.
• General familiarity with industry terminology, acronyms, and initialisms.
Exam Scope
Exam content is divided into Learning Domains that correspond to key topics and activities typically encountered during ServiceNow implementations. In each Learning Domain, specific learning objectives have been identified and are tested in the exam.
Application User Interface
• Create, design, and customize forms
• Add/Remove fields from forms and tables
• Write, test, and debug client-side scripts for desktop
• Write, test, and debug server-side scripts
• Use a Record Producer as an application’s UI
20% 3 Security and Restricting Access
• Restrict access to applications and application modules 20%
Application Automation
• Write, test, and debug Workflow and Flow Designer
• Implement and use Document Feeds
• Create and use Application Properties
• Create Events, Scheduled Script Executions (Scheduled Jobs), and Utils (application) Script Includes
• Send and receive email
• Design and create Homepages and reports
20% 5 Working with External Data
• Import data in CSV or Excel format
• Integrate to, including testing and debugging, an external data source using SOAP
• Integrate to, including testing and debugging, an external data source using REST 10%
Managing Applications
• Download and install applications
• Use Delegated Development to manage source code and code review
• Use the ServiceNow Git integration to manage source code
Exam Registration
Each candidate must register for the exam via the ServiceNow Webassessor website using a voucher obtained by completing the Application Development Fundamentals training prerequisite.
During the registration process, each test taker has the option of taking the exam at an Authorized Testing Center or as an online-proctored exam. In both testing venues, the Certified Implementation Specialist exam is done through a consistent, friendly, user interface customized for ServiceNow tests.
The Kryterion testing network is worldwide and all locations offer a secure, comfortable testing environment. Candidates register for the exam at a specific date and time so there is no waiting and a seat is reserved in the testing center.
Each candidate can also choose to take the exam as an online-proctored exam. This testing environment allows a candidate to take the test on his or her own system provided that certain requirements are met.
NOTE: A special accommodation version of the exam is available. Contact certification@servicenow.com for more information. Depending on the accommodation, there may be a 30-day lead time before testing.
Exam Structure
The exam consists of approximately (60) questions. For each question on the examination, there are multiple possible responses. The person taking the exam reviews the response options and selects the most correct answer to the question.
Multiple Choice (single answer)
For each multiple-choice question on the exam, there are at least four possible responses. The candidate taking the exam reviews the response options and selects the one response most accurately answers the question.
Multiple Select (select all that apply)
For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. The candidate taking the exam reviews the response options and selects ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses.
QUESTION 1
Which of the following statements is true for the Form Designer?
a) To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form.
b) To create a new field on a form’s table, drag the appropriate data type from the Field Types tab to the form and then configure the new field.
c) To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button.
d) To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.
A. a, b, c, and d
B. b, c, and d
C. a, b, and d
D. a, b, and c
Correct Answer: D
QUESTION 2
Which of the following are configured in an Email Notification?
a) Who will receive the notification.
b) What content will be in the notification.
c) When to send the notification.
d) How to send the notification.
A. a, b and c
B. a, b, and d
C. b, c and d
D. a, c and d
Correct Answer: A
QUESTION 3
To see what scripts, reports, and other application artifacts will be in a published application:
A. Enter the name of the Application in the Global search field
B. Open the list of Update Sets for the instance
C. Examine the Application Files Related List in the application to be published
D. Open the artifact records individually to verify the value in the Application field
Correct Answer: B
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