MS-100 Microsoft 365 Identity and Services Exam, November 30, 2021

Skills measured
Design and implement Microsoft 365 services (25-30%)
Manage user identity and roles (25-30%)
Manage access and authentication (15-20%)
Plan Office 365 workloads and applications (25-30%)

The exam guide below shows the changes that were implemented on November 30, 2021.

Audience Profile
Candidates for this exam are Microsoft 365 Enterprise Administrators who take part in evaluating, planning, migrating, deploying, and managing Microsoft 365 services. They perform Microsoft 365 tenant management tasks for an enterprise, including its identities, security, compliance, Power Platform, and supporting technologies.

Candidates have a working knowledge of Microsoft 365 workloads and should have been an administrator for at least one Exchange, SharePoint, Teams, or Windows 10 deployment.

Candidates also have a working knowledge of networking, server administration, and IT fundamentals such as DNS, Active Directory, and PowerShell.

Skills Measured

NOTE: The bullets that follow each of the skills measured are intended to illustrate how we are assessing that skill. This list is NOT definitive or exhaustive.

NOTE: Most questions cover features that are General Availability (GA). The exam may contain questions on Preview features if those features are commonly used.

Design and implement Microsoft 365 services (25-30%)

Plan architecture
 plan integration of Microsoft 365 and on-premises environments
 plan an identity and authentication solution
 plan enterprise application modernization

Deploy a Microsoft 365 tenant

 manage domains
 configure organizational settings
 complete the organizational profile
 add a Microsoft partner or work with Microsoft FastTrack
 complete the subscription setup wizard
 plan and create a tenant
 edit an organizational profile
 plan and create subscription(s)
 configure tenant-wide workload settings

Manage Microsoft 365 subscription and tenant health

 manage service health alerts
 create and manage service requests
 create internal service health response plan
 monitor service health
 monitor license allocations
 configure and review reports, including Power BI, Azure Monitor logs, Log Analytics workspaces, and

Microsoft 365 reporting
 schedule and review security and compliance reports
 schedule and review usage metrics

Plan migration of users and data

 identify data to be migrated and migration methods
 identify users and mailboxes to be migrated and migration methods
 plan migration of on-premises users and groups
 import PST files

Manage user identity and roles (25-30%)

Design identity strategy
 evaluate requirements and solutions for synchronization
 evaluate requirements and solutions for identity management
 evaluate requirements and solutions for authentication

Plan identity synchronization
 design directory synchronization
 implement directory synchronization with directory services, federation services, and Azure endpoints by using Azure AD Connect sync
 plan for directory synchronization using Azure AD cloud sync

Manage identity synchronization with Azure Active Directory (Azure AD)

 configure and manage directory synchronization by using Azure AD cloud sync
 configure directory synchronization by using Azure AD Connect
 monitor Azure AD Connect Health
 manage Azure AD Connect synchronization
 configure object filters
 configure password hash synchronization
 implement multi-forest AD Connect scenarios

Manage Azure AD identities

 plan Azure AD identities
 implement and manage self-service password reset (SSPR)
 manage access reviews
 manage groups
 manage passwords
 manage product licenses
 manage users
 perform bulk user management

Manage roles

 plan user roles
 manage admin roles
 allocate roles for workloads
 manage role allocations by using Azure AD

Manage access and authentication (15-20%)


Manage authentication
 design an authentication method
 configure authentication
 implement an authentication method
 manage authentication
 monitor authentication

Plan and implement secure access

 design a conditional access solution
 implement entitlement packages
 implement Azure AD Identity Protection
 manage identity protection
 implement conditional access
 manage conditional access
 implement and secure access for guest and external users

Configure application access

 configure application registration in Azure AD
 configure Azure AD Application Proxy
 publish enterprise apps in Azure AD
 get and manage Integrated apps from the Microsoft 365 admin center

Plan Microsoft Office 365 workloads and applications (25-30%)

Plan for Microsoft 365 Apps deployment
 plan for Microsoft connectivity
 manage Microsoft 365 Apps
 plan for Office online
 assess readiness using Microsoft analytics
 plan Microsoft 365 App compatibility
 manage Office Microsoft 365 apps deployment and software downloads
 plan for Microsoft 365 apps updates
 plan Microsoft telemetry and reporting
 plan for and manage policy settings using the Office cloud policy service
 manage security recommendations using the Security Policy Advisor


Plan for messaging deployments

 plan migration strategy
 plan messaging deployment
 identify hybrid requirements
 plan for connectivity
 plan for mail routing
 plan email domains

Plan for Microsoft SharePoint Online and OneDrive for Business

 plan migration strategy
 plan external share settings
 identify hybrid requirements
 manage access configurations
 manage Microsoft groups
 manage SharePoint tenant and site settings

Plan for Microsoft Teams infrastructure

 plan for communication and call quality and capacity
 plan for Phone System
 plan Microsoft Teams deployment
 plan Microsoft Teams organizational settings
 plan for guest and external access
 plan for Microsoft Teams hybrid connectivity and co-existence

Plan Microsoft Power Platform integration

 implement Microsoft Power Platform Center of Excellence (CoE) starter kit
 plan for Power Platform workload deployments
 plan resource deployment
 plan for connectivity (and data flow)
 manage environments
 manage resources


QUESTION 1
After your company migrates their on-premises email solution to Microsoft Exchange Online, you are tasked with assessing which licenses to acquire.
You are informed that licenses acquired for the company’s IT and Managers groups should allow for the following:
The IT group needs to have access to the Microsoft Azure Active Directory (Azure AD) Privileged Identity Management.
Both the IT and Managers groups should have access to Microsoft Azure Active Directory (Azure AD)
conditional access.
You need to make sure that the licensing costs are kept to a minimum.
Which two of the following options should you recommend? (Choose two.)

A. You should acquire Microsoft 365 E3 licenses for the Managers group members.
B. You should acquire Microsoft 365 E5 licenses for the Managers group members.
C. You should acquire Microsoft 365 E3 licenses for the IT group members.
D. You should acquire Microsoft 365 E5 licenses for the IT group members.

Answer: A,D
Section: (none)
Explanation
Explanation/Reference:

Explanation:
The Managers group and the IT group require access to conditional access, which is available in Microsoft 365
E3 and higher.
The IT group requires access to PIM, which is available in Microsoft 365 E5.


QUESTION 2
Your company’s Microsoft 365 tenant includes Microsoft Exchange Online.
You have been tasked with enabling calendar sharing with a partner organization, who also has a Microsoft 365 tenant.
You have to make sure that users in the partner organization has access to the calendar of every user
instantly.
Which of the following actions should you take?

A. Configure a conditional access policy via Exchange admin center.
B. Configure a new organization relationship via Exchange admin center.
C. Configure the sharing settings via Exchange admin center.
D. Run the Set-SPOSite cmdlet.

Answer: B
Section: (none)
Explanation
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/exchange/sharing/organization-relationships/create-an-organizationrelationship


QUESTION 3
Note: The question is included in a number of questions that depicts the identical set-up. However,
every question has a distinctive result. Establish if the solution satisfies the requirements.
After acquiring a Microsoft 365 Enterprise subscription, you are tasked with migrating your company’s
Microsoft Exchange Server 2016 mailboxes and groups to Exchange Online.
You have started a new migration batch. You, subsequently, receive complaints from on-premises Exchange
Server users about slow performance.
Your analysis shows that the issue has resulted from the migration. You want to make sure that the effect the
mailbox migration has on users is decreased.
Solution: You create a label policy.
Does the solution meet the goal?

A. Yes
B. No

Answer: B
Section: (none)
Explanation
Explanation/Reference:


QUESTION 4
Note: The question is included in a number of questions that depicts the identical set-up. However,
every question has a distinctive result. Establish if the solution satisfies the requirements.
After acquiring a Microsoft 365 Enterprise subscription, you are tasked with migrating your company’s
Microsoft Exchange Server 2016 mailboxes and groups to Exchange Online.
You have started a new migration batch. You, subsequently, receive complaints from on-premises Exchange
Server users about slow performance.
Your analysis shows that the issue has resulted from the migration. You want to make sure that the effect the
mailbox migration has on users is decreased.
Solution: You create a mail flow rule.
Does the solution meet the goal?

A. Yes
B. No

Answer: B
Section: (none)
Explanation
Explanation/Reference:


QUESTION 5
Note: The question is included in a number of questions that depicts the identical set-up. However,
every question has a distinctive result. Establish if the solution satisfies the requirements.
After acquiring a Microsoft 365 Enterprise subscription, you are tasked with migrating your company’s
Microsoft Exchange Server 2016 mailboxes and groups to Exchange Online.
You have started a new migration batch. You, subsequently, receive complaints from on-premises Exchange
Server users about slow performance.
Your analysis shows that the issue has resulted from the migration. You want to make sure that the effect the
mailbox migration has on users is decreased.
Solution: You modify the migration endpoint settings.
Does the solution meet the goal?

A. Yes
B. No

Answer: A
Section: (none)
Explanation
Explanation/Reference:

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